I haven’t done touch to pay yet but my debit card rarely works on the new machines. I feel so bad for the CMs. I always apologize and joke around cuz I know it never works the first swipe.
If you’re just using the thingy to swipe your card, the picture/diagram on it is REALLY misleading and makes it look like the magnetic strip is supposed to be facing you, when it’s actually supposed to be facing away from you (or it could be the other way, I can’t even remember). I make that mistake all the time, and I always feel bad, because I can only wonder how many times a day these poor merch CMs have to tell people to flip their cards around.
honestly, touch to pay isn’t horrible because even though it doesn’t always work the first time, sometimes it does, and a lot of people pay with room keys/their magic bands so it all balances out in the end. :P
however, telling people all nicely, “no, slide your card so the strip is facing me. No, the OTHER way. yes. that’s it.” gets a bit old lol
I have to disagree and say it is in fact the most horrible machine in the entire world.